Contact Urban Balance

For Billing support, please call our Billing Department, Monday – Friday between 7am and 5pm cst, at: 877-299-5426 or email
Schedule an Appointment

Therapy sessions at Urban Balance are scheduled by phone and email and are directed to Urban Balance’s Intake Team.  Our Intake Team will match each client to the appropriate therapist. 

Phone (888) 726-7170

You can also complete our secure online form at the link below, and an Intake specialist will reach out to you!

To request medical records from Strength in Motion Counseling or Trilogy Holistic Mental Health, please email

Intake written on the keyboard button
Meet Our Corporate Staff

Lizz Jackson
Taejah Vemuri

Director of Communications & Marketing

Dorothy Payne-polk
Dorothy Payne-polk

Director of Human Resources

Dr. Mary-Ellen Martinez, PsyD
Dr. Mary-Ellen Martinez

Executive Clinical Director

Dr. Mary-Ellen Martinez, PsyD
Kritina Claiborne

Regional Director of Business & Operations

Michelle Devlin
Michelle Devlin


Intake Manager

Andria Emerick Brown
Andria Emerick Brown

Director of Intake & Insurance Operations

Urban Balance prioritizes the safety of our clients and staff and will provide teletherapy counseling services.