Contact Urban Balance
For Billing support, please call our Billing Department, Monday – Friday between 7am and 5pm cst, at: 877-299-5426 or email insurancebilling@refreshmentalhealth.com
Schedule an Appointment
Therapy sessions at Urban Balance are scheduled by phone and email and are directed to Urban Balance’s Intake Team. Our Intake Team will match each client to the appropriate therapist.
Phone (888) 726-7170
Email intake@urbanbalance.com
You can also complete our secure online form at the link below, and an Intake specialist will reach out to you!
MEDICAL RECORDS:
To request medical records from Strength in Motion Counseling or Trilogy Holistic Mental Health, please email ksavidge@urbanbalance.com.

Meet Our Corporate Staff

Taejah Vemuri
Director of Communications & Marketing

Dorothy Payne-polk
Director of Human Resources

Dr. Mary-Ellen Martinez
Executive Clinical Director

Kritina Claiborne
Regional Director of Business & Operations