Most insurance plans will cover mental health and substance abuse treatment and Urban Balance accepts most insurance plans. Urban Balance also accepts EAP (Employee Assistance Program) sessions. UB works hard to continue to certify therapists with new insurance plans, as well as ensure that each location is staffed with therapists in-network with most insurance plans.

Billing and Payments

Urban Balance has a billing department that will check your benefits, request authorizations, and submit claims on your behalf. Your therapist will explain your coverage at the following session after the insurance company responds with a quote of benefits – which is not an absolute guarantee of coverage. Co-payments are collected after each session.

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Urban Balance prioritizes the safety of our clients and staff and will provide teletherapy counseling services.
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