Urban Balance Counseling Location Spotlight – Chicago Downtown Therapist Office

UB’s Chicago downtown counseling office is UB’s flagship location. The counselors on staff at this office are both experienced and varied in practice specialties. Over 30 therapists now work from this office. Managed by UB’s Director of Operations, Alison Thayer, LCPC, the office provides comprehensive counseling services for individuals, couples, and families.

Click here to view Yelp Reviews of UB’s downtown counseling office.

UB’s professional office suite houses ten private therapy offices with a welcoming and calming waiting room. Our offices are professional, comfortable and have lots of natural light.

  • Located at Michigan Avenue & Lake Street
  • Accessible by public transportation via CTA & Metra. 
  • Wheelchair accessible
  • Services for individuals, adolescents, couples, families, and groups offered at this office. 
  • Group counseling sessions & workshops also available.
  • Office location convenient for those who live or work in the downtown Chicago Loop.
  • Limited meter parking in the area & self-park garages available on Wabash just South of Lake Street. 


For full bios of therapists working from this office please visit our Downtown Chicago Therapist Page.


On July 30th, our current electronic health system will transition to a new and advanced system to better serve you: Athena. Prior to the transition date, you will be sent a registration link to create a new patient account in Athena. If you have any immediate questions or concerns, please do not hesitate to contact your therapist, or call our office to speak to a staff member.