Contact Urban Balance

For Billing support, please call our Billing Department, Monday – Friday between 7am and 5pm Central Time, at: 877-299-5426 or email insurancebilling@refreshmentalhealth.com

Schedule an Appointment

Therapy sessions at Urban Balance are scheduled by phone and email and are directed to Urban Balance’s Intake Team.  Our Intake Team will match each client to the appropriate therapist. 

Phone (888) 726-7170
Email intake@urbanbalance.com

You can also complete our secure online form at the link below, and an Intake specialist will reach out to you!

 

Intake written on the keyboard button
Meet Our Corporate Staff

Lizz Jackson
Taejah Vemuri

Director of Communications & Marketing

Dr. Mary-Ellen Martinez, PsyD
Dr. Mary-Ellen Martinez

Executive Clinical Director

Dr. Mary-Ellen Martinez, PsyD
Kritina Claiborne

Regional Director of Business & Operations

Lizz Jackson
Lizz Jackson

Director of Training & Staff Development

Michelle Devlin
Michelle Devlin

 

Intake Manager

Andria Emerick Brown
Andria Emerick Brown

Director of Intake & Insurance Operations

Dorothy Payne-polk
Dorothy Payne-polk

Director of Human Resources

Urban Balance prioritizes the safety of our clients and staff and will provide teletherapy counseling services.
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