Contact Urban Balance
For Billing support, please call our Billing Department, Monday – Friday between 7am and 5pm Central Time, at: 877-299-5426 or email insurancebilling@refreshmentalhealth.com
Schedule an Appointment
Therapy sessions at Urban Balance are scheduled by phone and email and are directed to Urban Balance’s Intake Team. Our Intake Team will match each client to the appropriate therapist.
Phone (888) 726-7170
Email intake@urbanbalance.com
You can also complete our secure online form at the link below, and an Intake specialist will reach out to you!
Meet Our Corporate Staff
Taejah Vemuri
Director of Communications & Marketing
Dr. Mary-Ellen Martinez
Executive Clinical Director
Kritina Claiborne
Regional Director of Business & Operations
Lizz Jackson
Director of Training & Staff Development
Michelle Devlin
Intake Manager
Andria Emerick Brown
Director of Intake & Insurance Operations
Dorothy Payne-polk
Director of Human Resources